Terms & Conditions

Welcome to yellow-door.us

By accessing and/or purchasing from this website, you are agreeing to be bound by these website Terms and Conditions of Use so please take a little time to review them. Yellow Door LLC may revise these terms of use for its website at any time without notice and, for this reason we encourage you to review these terms and conditions whenever you use our website.

Product Information

We make every effort to ensure that the information on our website is correct. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current or error-free. If a product offered by yellow-door.us is not as described, your sole remedy is to return it in unused condition for a full refund. Please see our returns policy.

Ordering, Payment and Sales Tax

For customers in the USA.

Order Online

Buy as you browse. Simply add the resources to your basket as you explore the website, then go to checkout where you can choose to:

Pay by credit/debit card (payment for your order will be debited or charged to your account at the time you place your order)
Be billed for your order if you are ordering for a public school, Head Start, state or local government agency

Or send us your school purchase order

We accept purchase orders from schools and other organisations. Please fax your purchase order to 727 538 4237 or send it via email to info@yellow-door.us.

If you are ordering for a public school, Head Start, state or local government agency, you may also place your order online and select the option to be billed by invoice.

When you place an order online, you will automatically receive a confirmation email from us providing you have supplied a valid email address with your order.

Sales tax

All prices quoted on this website are exclusive of sales tax. We will automatically charge the applicable sales tax for transactions made on this website. If you have a tax exempt certificate, please send it to us with your purchase order and select to be billed for your order.

Dispatch and Shipping

For customers in the 48 contiguous states, delivery charges are:

Orders up to $50: $7.50
Orders of $50-$100: $10.00
Orders over $100: 10% of order value

For customers in AK or HI, delivery charges are:

Orders up to $60: $15.00
Orders over $60: 25% of order value

For customers outside of the USA:

Please contact us for a shipping quote

Dispatch

Your order will usually be dispatched within 5 days but we reserve the right to ship products at a later date (up to 28 days after purchase) if the product ordered is not in stock at the time of purchase. If that applies, we will contact you and offer you the choice of a full refund instead of delivery of the product. If, for any reason a product that you have ordered is no longer available, we will contact you and issue a full refund.

Title in any products ordered from us does not pass to you until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped. We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected. If we are unable to resolve these issues a full refund will be made against the card used at the time of purchase.

In the rare event that your order does not arrive, please notify us of the missing order as soon as possible and within 30 days from the receipt of your order shipping confirmation email.

Order Cancellation, Returns and Refunds

You may cancel your order prior to despatch by emailing us at info@yellow-door.net.

If goods have already been despatched to you, you may return goods to us in unused condition within 30 days of receipt in accordance with our returns policy.

Limitation of Liability

The website is provided on an “As Is” and “as available” basis.

Yellow Door US LLC makes no representations or warranties, express or implied, as to the operation of the website or the information, content materials, products or services made available to you to you through the website, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.

Under no circumstances shall Yellow Door or its Associates be liable for any direct, indirect, incidental, punitive or consequential damages arising from your use of or inability to use the website or from any information, content, products or services included on or otherwise made available to you through the website.

Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent of applicable law.

Warranty

Goods:

Yellow Door US LLC warrants the Goods to be free of defects. If you find that the Goods received do not match your expectations, please within 14 days to discuss a replacement or refund.

All our Goods are tested to meet the standards set by the CPSIA (Consumer Product Safety Improvement Act). In order to ensure traceability, each product is identified with the manufacturing date, location and batch number.

If you have any further questions then please contact us and we will be happy to help.

Our stone and wooden resources are guaranteed for five years. However, it is important to note that this guarantee does not cover improper treatment or maintenance of wooden resources which should not be submerged in water or used outdoors in wet weather conditions. All other resources that have been used for the purpose intended are guaranteed for 12 months from the date of the invoice.

Trademarks & Logos

Yellow Door and Come Alive are registered trademarks of Yellow Door Ltd. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

Copyright

All of the content featured or displayed on this site, including, but not limited to text, graphics, photographs, images, moving images, sound, illustrations and software is the property of Yellow Door, its licensors and its content providers, unless otherwise stated.

Permission is granted to electronically copy and to print in hard copy portions of this website. Any other use of materials on this website including reproduction for commercial use, modification, distribution, or republication without the prior written permission of Yellow Door is strictly prohibited.

Links From Site

Links from this site to other sites are provided for your information and convenience only, and no responsibility or liability can be accepted for the content, accuracy or any other aspect of these sites. The provision of a link does not imply an endorsement of any kind by Yellow Door.

Applicable Law

These terms and conditions and any dispute of any sort that might arise between you and Yellow Door LLC or its affiliates shall be interpreted, construed and enforced in accordance with the laws of the state of Florida, without regard to its conflict of law provisions.

Severability

If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

You can contact us at:

4600 140th Avenue North
Suite 180
Clearwater,
Florida 33762

Tel: 727 286 3033
Fax: 727 538 4237
Email: info@yellow-door.us