Privacy

Privacy Statement

Yellow Door US LLC is committed to protecting your privacy. We use the information we collect about you to provide you with the best possible service and to keep you informed about new products and offers that we think you will find valuable. All our e-newsletters include an ‘unsubscribe’ option so, if you would rather not receive this information, please follow the instructions on the bottom of any e-newsletter you receive.

We never sell or rent your personal information to third parties.

By using our web site, you consent to the collection and use of this information by Yellow Door.

Information we may collect from you

Your full name
Contact information including email address, postal address and phone number
Information about your preferences and interests

When you shop, contact or visit us, the personal information that you provide will be collected and processed by us. This information may be obtained through forms you complete on our websites (yellow-door.us) or via phone, fax, email, social media or verbal communications.

When you download our apps, we may collect information about the type of device you are using, a device ID or IP address, and personal information you provide (for example your email address) in order to access the app. None of the data we collect when you download an app is stored within the app or shared with any third parties. Our apps do not include any third-party analytics or third-party advertising.

Cookies

Cookies are not just for eating! This site uses cookies and by using our websites you are consenting to their use. Cookies are small text files that are placed on your device to help the site provide a better user experience. They cannot harm your computer or device and the information we collect is not shared with anyone else. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymized tracking data to third party applications like Google Analytics.

How we may use your data

We (or third parties working on our behalf) may collect, store and use your personal information to:

make this website available to you and to provide you with relevant content
provide you with services you request
respond to any enquiries you submit.

We do not sell your data to any third party organization. We share limited amounts of your data collected via our website with third parties to deliver our products and services to you – for example, delivery names and addresses for parcel delivery.

We may use your personal information collected via our website to:

Fulfil your order
To provide you with information (by email, phone, fax etc) that you request from us or which we feel may interest you
Respond to your requests and/or queries
Obtain your feedback via surveys
Ensure that content from our site is presented in the most effective manner for you and for your computer/device
Allow you to participate in interactive features of our service, when you choose to do so
Provide anonymized tracking data to third party applications like Google Analytics
Notify you about changes to our service.

Your security and where we store your data

All information you provide to us is stored on our secure server and is encrypted using SSL technology. Once we have received your information, we use strict procedures to try to prevent unauthorized access.

Where you have created a password (or we have provided you with one) which enables you to access your account and certain parts of our site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone else.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Our website may contain links to external sites and Yellow Door US LLC is not responsible for the privacy practices or the content of other websites.

We do not store or process any of your financial data. All financial data is processed securely by Authorize.net and/or PayPal.

Disclosure of your information

We may disclose your personal information to third parties where necessary for our business purposes and processes.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer.

We may disclose or share your personal information if we are under a duty to do so in order to comply with any legal obligation, or if we need to do so in order to enforce or apply our terms & conditions of supply.

Your rights

You have a right to opt out of marketing communications from us at any time and we will provide you with regular opportunities to do so.
You have the right to access information held about you. You can contact us at info@yellow-door.us to request this information. If you believe that any of the information we hold about you is incorrect, please get in touch so that we can put that right.
You have the right to ask us to delete any personal information we hold on you (this is often called ‘the right to be forgotten’). You can request this by contacting us at info@yellow-door.us
You have the right to ask us to supply you with all the information we hold relating to you – for example, your order history. Please contact us on info@yellow-door.us

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Any questions?

We welcome any queries or comments that you may have regarding this privacy policy. Please email: info@yellow-door.us or send to: Yellow Door, 4600 140th Avenue North, Suite 180, Clearwater, Florida 33762